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FAQ

  • Fresh Color?
    Wait 48 hours before washing. Here’s why: Oxidation happens when the color pigments secure to the hair strands in this time period. If you wash before the 48 hours, this can cause your new color to fade extremely fast.
  • What does the lightening process mean?
    Lightener is applied to your hair to remove color pigment. Hair is made up of 90% Kertain protein, which is naturally yellow. The color pigments in your hair range from red, orange, yellow, pale yellow. The darker your natural hair color is the more pigment you have to work through beginning at Red. When lightener is applied we are removing those undertones layer by layer. Each layer varies in thickness from person to person which is why Balayage, a gentle lightening approach typically takes multiple sessions. This is where a gloss comes in to play, we like to call it the icing on the cake!
  • What is a Gloss?
    Glosses are designed to cancel out any unwanted pigments that naturally come through during the lightening process. Demi-permanent color lasts anywhere from 6-12 shampoos. We advises guests to shampoo their hair only 2-3 times a week to ensure proper natural oil production & longevity of their color. We also recommend maintenance glosses every 6-8 weeks to keep those unwanted tones at bay and to keep your hair lookin’ fresh!
  • Doing everything right but still having fading issues? Here could be why
    SUN EXPOSURE: Protecting your skin from the sun is just as important as protecting your hair! Sunscreen for your hair?? Yes!! All of our products offered at Soleil have built in UVB, UVA protectants in them keeping your new color protected! HARD WATER What is it? Hard water is water that has a high mineral content. High mineral contents can cause extreme hair color fading, build up on your scalp, and hair dryness! Here’s how to fix it: 1. Install a shower head with a built in filter to keep those minerals away from your hair! 2. Use a Clarifying Shampoo once a week. (Input your salon's options for clarifying shampoo and its benefits.) We recommends SOLU by Davines which has buckwheat extract in it and takes a more natural approach to removing those unwanted minerals. Buckwheat is rich in proteins, antioxidants and amino acids to gently clarify and hydrate your hair. 3. Use products that have a built in treatment such as, Malibu hard water treatment packets, offered at Soleil. WRONG SHAMPOO Shampoo will either save your color or kill it, real quick! Some ingredients to stay away from are: Sodium Laureate Sulfate, Sodium Laurel Sulfate. These ingredients are added to shampoos because they are cheap foaming agents, however, they will strip your color almost instantly! They are also linked to direct damage to the hair follicle and scalp irritation.
  • Coming in for a Formal Style?
    We get asked all the time how people should arrive for a formal style. We ask that you come in with clean dry hair. If you're planning on using in clip-in extensions in your style, please let us know ahead of time.
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